Information Server

Wonderware Information Server aggregates and presents plant performance metrics and production data to operations, maintenance and engineering personnel via a web solution that is easy to implement.


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Solutions for Manufacturing

Technical solutions, business solutions, or people solutions. Whatever your need, InSource has you covered. InSource provides solutions that align to bring together your technical and your business goals.


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Wonderware QI Analyst

Wonderware QI Analyst Statistical Process Control (SPC) software offers real-time communications to shop floor systems, including data source openness and powerful analytical techniques to empower every member of the operational team.

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Wonderware SmartGlance

Download the SmartGlance App from your favorite app store to view, analyze and collaborate around your facilities’ process or operational data, metrics, Key Performance Indicators (KPIs) and reports - anywhere, anytime and from any device.

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Sep 09, 2014

Training: Wonderware Historian 10.0 (Davidson)


The Wonderware Historian course is a 2-day, instructor-led class designed to provide a fundamen..

Sep 11, 2014

Training: Wonderware Historian Client (Davidson)


The Wonderware Historian Client Course is a 2-day, instructor-led course that is designed to pr..

Sep 11, 2014

Webinar: DeviceLynk Smart Connectivity for Smart Environments


InSource introduces its newest partner, DeviceLynk. DeviceLynk delivers Smart Connectivity ..

Sep 16, 2014

Training: InTouch Software Part 1 (Memphis)


The InTouch Software Part 1 is a Four day, instructor-led class designed to provide a fundament..

Sep 16, 2014

Training: System Platform - App Server (Online)


The Wonderware System Platform: Application Server course is a 4-day, instructor-led course tha..

Sep 23, 2014

Training: System Platform - App Server (Baltimore)


The Wonderware System Platform: Application Server course is a 4-day, instructor-led course tha..

Sep 29, 2014

Schneider Electric 2014 Software Global Customer Conference


User Group & Technical Support Symposium September 30 - October 2 Rosen Shingle Creek ..


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Help Desk Services

As part of the standard annual software maintenance agreement, InSource offers phone-based help desk services during weekday business hours (8:30am – 5:00pm). Our Wonderware-certified technical support team is available to help you address installation problems, software bugs, and functional anomalies. We can also supply deployment guides and whitepapers, tech notes, and how-to guides for the Wonderware product family.

Typical Use Case

Virtually all customers can benefit from our help desk services. We provide skilled resources that can back up a client’s own teams.

Value

Help desk services are a major part of the standard annual software maintenance agreement (called “Customer First”). Pricing is based on the amount of Wonderware software included in the coverage agreement.

Benefit to Customer

  1. Helps reduce downtime by connecting you with skilled resources to troubleshoot and remedy technical issues
  2. Helps minimize implementation and operational risk by providing deployment best practices and white papers
  3. Helps you extract maximum value from your Wonderware software by providing sample scripts and code snippets
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