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This is a combination of Teaching Best Practices and Informal Guidance.
Benefit to Customer
Clients receiving this service remove all the guesswork and can be confident in how they implement and maintaintheir information systems. Clients will ultimately spend less time and money troubleshooting system problems, allowing them to spend more time on system improvements that drive the business.
ExecutionThe SME performs some level of assessment of the customer’s system in order to provide the best feedback possible. This may be an informal walk through (resulting in general recommendations) or a more formal and detailed assessment which will result in more detailed risk analysis and recommendations.