Information Server

Wonderware Information Server aggregates and presents plant performance metrics and production data to operations, maintenance and engineering personnel via a web solution that is easy to implement.

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Solutions for Manufacturing

Technical solutions, business solutions, or people solutions. Whatever your need, InSource has you covered. InSource provides solutions that align to bring together your technical and your business goals.

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Wonderware QI Analyst

Wonderware QI Analyst Statistical Process Control (SPC) software offers real-time communications to shop floor systems, including data source openness and powerful analytical techniques to empower every member of the operational team.

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Wonderware SmartGlance

Download the SmartGlance App from your favorite app store to view, analyze and collaborate around your facilities’ process or operational data, metrics, Key Performance Indicators (KPIs) and reports - anywhere, anytime and from any device.

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Oct 28, 2014

Training: InTouch Software Part 1 (Atlanta)

The InTouch Software Part 1 is a Four day, instructor-led class designed to provide a fundament..

Nov 04, 2014

Training: System Platform - App Server (Davidson)

The Wonderware System Platform: Application Server course is a 4-day, instructor-led course tha..

Nov 04, 2014

Training: System Platform for System Integrators (Online)

Designed for System Integrators Only, this course covers the critical compon..

Nov 11, 2014

Training: InTouch for System Platform (Davidson)

The InTouch Software for System Platform Course is a four-day instructor-led course designed to..

Nov 18, 2014

Training: Wonderware Historian 10.0 (Tampa)

The Wonderware Historian course is a 2-day, instructor-led class designed to provide a fundamen..

Nov 20, 2014

Training: Wonderware Historian Client (Tampa)

The Wonderware Historian Client Course is a 2-day, instructor-led course that is designed to pr..

Nov 20, 2014

Training: Wonderware InBatch Premier Software (Atlanta)

The InBatch Development course is a 4-day instructor-led class that provides you with a fundame..

Success Simplified

Help Desk Services

As part of the standard annual software maintenance agreement, InSource offers phone-based help desk services during weekday business hours (8:30am – 5:00pm). Our Wonderware-certified technical support team is available to help you address installation problems, software bugs, and functional anomalies. We can also supply deployment guides and whitepapers, tech notes, and how-to guides for the Wonderware product family.

Typical Use Case

Virtually all customers can benefit from our help desk services. We provide skilled resources that can back up a client’s own teams.


Help desk services are a major part of the standard annual software maintenance agreement (called “Customer First”). Pricing is based on the amount of Wonderware software included in the coverage agreement.

Benefit to Customer

  1. Helps reduce downtime by connecting you with skilled resources to troubleshoot and remedy technical issues
  2. Helps minimize implementation and operational risk by providing deployment best practices and white papers
  3. Helps you extract maximum value from your Wonderware software by providing sample scripts and code snippets
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