Information Server

Wonderware Information Server aggregates and presents plant performance metrics and production data to operations, maintenance and engineering personnel via a web solution that is easy to implement.

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Solutions for Manufacturing

Technical solutions, business solutions, or people solutions. Whatever your need, InSource has you covered. InSource provides solutions that align to bring together your technical and your business goals.

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Wonderware QI Analyst

Wonderware QI Analyst Statistical Process Control (SPC) software offers real-time communications to shop floor systems, including data source openness and powerful analytical techniques to empower every member of the operational team.

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Wonderware SmartGlance

Download the SmartGlance App from your favorite app store to view, analyze and collaborate around your facilities’ process or operational data, metrics, Key Performance Indicators (KPIs) and reports - anywhere, anytime and from any device.

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Sep 09, 2014

Training: Wonderware Historian 10.0 (Davidson)

The Wonderware Historian course is a 2-day, instructor-led class designed to provide a fundamen..

Sep 11, 2014

Training: Wonderware Historian Client (Davidson)

The Wonderware Historian Client Course is a 2-day, instructor-led course that is designed to pr..

Sep 11, 2014

Webinar: DeviceLynk Smart Connectivity for Smart Environments

InSource introduces its newest partner, DeviceLynk. DeviceLynk delivers Smart Connectivity ..

Sep 16, 2014

Training: InTouch Software Part 1 (Memphis)

The InTouch Software Part 1 is a Four day, instructor-led class designed to provide a fundament..

Sep 16, 2014

Training: System Platform - App Server (Online)

The Wonderware System Platform: Application Server course is a 4-day, instructor-led course tha..

Sep 23, 2014

Training: System Platform - App Server (Baltimore)

The Wonderware System Platform: Application Server course is a 4-day, instructor-led course tha..

Sep 29, 2014

Schneider Electric 2014 Software Global Customer Conference

User Group & Technical Support Symposium September 30 - October 2 Rosen Shingle Creek ..

Success Simplified

Trouble Shooting Assistance

Occasionally, standard help desk services are not sufficient to solve a client problem. There are other times a client is interested in having an on-site resource. Our Wonderware-certified engineers are available to help you address installation problems, software bugs, and functional anomalies.

Typical Use Case

On site troubleshooting assistance is an extension of the normal InSource help desk offering, and is appropriate for complex development challenges, in-depth fault investigation, or situations where remote visibility cannot be provided for security or policy reasons.

Benefit to Customer

  1. Access skilled technical resources with significant experience troubleshooting Wonderware products.
  2. Resolve problems quickly, with direct access to escalation routes if required.
  3. Troubleshoot the client’s specific application in their environment
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