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InSource standard support offering does not include application support, meaning that we don’t develop or debug code used to build an application with the Wonderware tools. We do have expertise in this area, and can often provide a significant kick start for development projects OR help identify problem elements in existing code.
Typical Use CaseIn general, Wonderware applications are like toolkits that require significant customization to provide the desired functionality. This customization is often done by Systems Integrators or specialists in the end-user organization. When these professionals need assistance, we can provide skilled engineers that can rapidly transfer knowledge and get the developer up to speed with unfamiliar programming tasks. Many times, the most cost-effective way to do this is via remote web session.
Benefit to Customer
- Dedicated access to skilled resources with significant experience in scripting / programming
- Lower overall costs, as there are no travel expenses
- Quicker time-to-value for development projects